Refund policy

🔁 Return & Refund Policy

QafashStore

At QafashStore, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.

📦 Returns

We accept returns under the following conditions:

The request for return must be made within 7 days of receiving your order.
The product must be unused, unopened, and in its original packaging.
Proof of purchase (order number or receipt) is required.

⚠️ Due to the nature of our products, opened or used items cannot be returned for hygiene and safety reasons.

💰 Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed back to your original method of payment.
Refund processing time may take 5–10 business days, depending on your bank or payment provider.

❌ Non-Refundable Items

The following items are non-refundable:

Opened or used products
Sale or discounted items
Gift cards
Products damaged due to misuse or improper handling

🚚 Return Shipping

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Shipping charges are non-refundable.

📦 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos.
We will arrange a replacement or refund after verification.

📩 How to Request a Return

To initiate a return or refund request, please contact us at:

Email: support@qafashstore.com
Subject: Return / Refund Request

Please include your order number and reason for return.

⚠️ Disclaimer

QafashStore products are wellness supplements and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person.